However, things don’t always go according to plan, and devices can break down. The software therefore allows operators to manually create a reservation upon request, immediately responding to the client and specifying the time of the visit, as the employee workload is available in a convenient calendar format.

When visiting a client or carrying out routine maintenance, technicians conveniently interact with the Darbium system – via the mobile app. The technician can see the status of the call there, view the planned work, add the spare parts used, and also indicate the time spent.

Once the work is completed, the technician can use the mobile app to generate the deed of completion, hand it over to the client for approval, and ask for a digital signature. The system then automatically draws up an invoice and emails it to the client together with the signed deed of completion.

In addition, Darbium can be integrated with your company’s accounting system for invoicing. Darbium also supports integrations with several warehouse applications for writing off spare parts and automatic restocking.