ZOLT APP
ZOLT is a mobile app that brings together clients and licensed waste removal providers in Latvia.
Description of the situation
ZOLT is a Riga-based company that wanted to change how waste containers are ordered. There are plenty of unscrupulous waste disposal providers offering to dispose of waste at a very low price, while their customers unknowingly contribute to environmental pollution. In addition, almost all companies in the waste removal market take orders by phone: the customer calls around for prices, the provider keeps the schedule by hand, and neither side can see the state of the order. ZOLT asked SIA Mitigate to build a marketplace that solves both problems - transparency for customers in the waste collection process, only licensed waste transportation and management companies, and easier order intake and fulfilment for service providers.
The solution allows the user:
to choose a container rental provider for bulky, construction, sorted or hazardous waste, bulk materials and scrap metal,
to compare the providers' prices instantly and see on the calendar and map when a container is available,
to place an order and pay for it in the app (by payment card or Apple Pay),
to follow the order status, receive invoices automatically and notify the service provider of changes.
The solution allows the service provider:
to manage routes, schedules and orders in a web dashboard instead of by phone,
to manage the container stock and its availability - volumes, locations and rental end dates,
to publish information on working hours,
to create assignments and orders for drivers, follow each driver's location, review existing routes and plan future work,
to attract new clients and receive orders directly, with invoices generated automatically.
Be environmentally responsible - order waste removal services through ZOLT!
SIA Mitigate built the whole platform: the customer app for iOS and Android, the service providers' web application and the backend behind them. The mobile app is written in React Native, so one codebase serves both app stores; the service providers' dashboard is a React JS web application; Ruby on Rails provides the backend and API that hold orders, prices, availability and partner data; and Stripe processes card payments and Apple Pay. Clients get a convenient way to place orders from their mobile device, and service providers can plan, manage and fulfil their orders efficiently. Online payments make transactions transparent and services easy to control. The app is available on the App Store and Google Play, and the platform now lists more than 15 licensed waste management providers across Latvia.
Technologies we used to create the ZOLT APP solution:
iOS / android / cross-platform
Mobile apps
Business critical
Software Development
UI / UX design