Mitigate

Client portal · Web platform

LATVIJAS NOTĀRS

Latvijasnotars.lv is a web-based solution that allows its users to receive notarial services and consultations remotely.

Ruby on RailsReact

The client

A sworn notary, available online

Latvijas Notārs is the client portal of the Council of Sworn Notaries of Latvia. The Council wanted to offer the services of a sworn notary online - to people in Latvia who would rather not travel to an office, and to Latvians living and working abroad who still need powers of attorney, consents or inheritance matters handled at home.

The portal includes almost 90% of the notaries of the Council and displays the locations of their offices on a map, so you can quickly find a notary from a list or on the map. Each notary has a personal card showing contact details, education and certification information, as well as working hours.

  • A notary's profile in the portal: contacts, office address and assistants

    Notary profile

    Contacts, education, certification and working hours

  • The list of notarial services in the portal

    Notarial services

    Every service with its own description and next steps

  • Correspondence between a client and a notary in the portal

    Built-in correspondence

    Questions and visit times agreed with the notary

How it works

From the first question to signed documents - in one video conference

In this way powers of attorney, consents, inheritance matters, legal consultations and real estate transactions can be handled without visiting the office.

A video conference in the portal: the case documents, signing and payment next to the participants
  1. 01

    Ask and book

    After you have selected a notary, you can ask questions and clarify the time of your visit using the built-in correspondence function. The visit can be face-to-face or held as a video conference. You log in to the portal through Latvija.lv, so the notary knows who they are talking to before the meeting starts, and your booked visits and completed notarial actions are kept in your own account.

  2. 02

    Meet in the portal

    Twilio video conferencing is built into the portal, so meetings are held within the same application without exchanging links through other systems. Several parties can join a video conference, and each of them can take part in the signing process.

  3. 03

    Sign and pay online

    The integration with eParaksts and Latvija.lv allows the whole matter to be handled in a single video conference: the notary clarifies the questions and prepares the documents, the parties sign them with eParaksts, and the service is paid for online. A valid eParaksts is the one precondition - without it, notarial acts cannot be performed remotely. After successful payment, all the parties involved receive the electronically signed documents.

The result

20 notarial services at launch

At launch, 20 different notarial services were available on the platform, and the portal also offered e-services such as checking a power of attorney or an apostille and reviewing one's own history of notarial actions.

SIA Mitigate was responsible for:

  • Development of technical requirements
  • System development
  • Maintenance and project development
The notarial services on a phone
A notary's profile on a phone

Technologies

Technologies we used to create the Latvijas Notārs solution:

Ruby on Rails

Handles accounts, bookings, document flows and the integrations with eParaksts, Latvija.lv and Twilio.

React

Used for the interactive parts of the interface - the notary map, the messaging and the video conference screen - where the page has to update without reloading.

  • iOS / android / cross-platform

    Mobile apps

  • Business critical

    Software Development

  • UI / UX

    UI / UX design

See also